# Karolina

> Karolina is the AI customer-success companion that monitors usage, support, CRM, and renewal signals, then delivers prioritized briefs and next steps in Slack — with approvals, evidence, and memory that compounds.

Karolina helps CSMs and CS leaders catch churn risk earlier, prepare QBRs faster, and execute governed automations without living in another dashboard.

## Product

- [Home](https://karolinahq.com/): Product overview and positioning
- [How it works](https://karolinahq.com/how-it-works): The companion loop — signals, brief, priority, approvals, outcomes
- [Product tour](https://karolinahq.com/product-tour): Walkthrough of core surfaces
- [Features](https://karolinahq.com/features): Capability overview
- [Pricing](https://karolinahq.com/pricing): Plans and packaging
- [Slack](https://karolinahq.com/slack): Slack-native companion details
- [Enterprise](https://karolinahq.com/enterprise): Security, governance, and rollout for larger teams
- [Trust](https://karolinahq.com/trust): Security and control posture

## How it works (deep dives)

- [Self-driving CSM](https://karolinahq.com/how-it-works/self-driving-csm): Always-on companion operating loop
- [Morning brief](https://karolinahq.com/how-it-works/morning-brief): Daily prioritized account attention
- [Priority queue](https://karolinahq.com/how-it-works/priority-queue): Ranked work for today
- [Approvals](https://karolinahq.com/how-it-works/approvals): Human-in-the-loop execution gates
- [Health scorecard](https://karolinahq.com/how-it-works/health-scorecard): Account health and risk signals
- [QBR prep](https://karolinahq.com/how-it-works/qbr-prep): Evidence-backed renewal and review prep
- [Outcomes](https://karolinahq.com/how-it-works/outcomes): Attribution and retention impact
- [Operations](https://karolinahq.com/how-it-works/operations): Launch readiness and ops controls

## Use cases

- [CS leaders](https://karolinahq.com/use-cases/cs-leaders): Portfolio visibility and team leverage
- [Customer success managers](https://karolinahq.com/use-cases/customer-success-managers): Day-to-day companion workflow
- [Founders](https://karolinahq.com/use-cases/founders): Early CS coverage without a large team
- [RevOps](https://karolinahq.com/use-cases/revops): Signal quality and process alignment

## Company

- [About](https://karolinahq.com/about): Mission and product philosophy
- [Customers](https://karolinahq.com/customers): Customer stories and outcomes
- [Blog](https://karolinahq.com/blog): Product and governance writing
- [Founding partner](https://karolinahq.com/founding-partner): Early access / closed beta
- [Contact](https://karolinahq.com/contact): Talk to the team
- [Pitch deck](https://karolinahq.com/pitch-deck): Narrative for internal champions

## Blog

- [Why customer success needs a governed AI companion](https://karolinahq.com/blog/governed-ai-companion-customer-success)
- [The Slack AI rollout checklist for enterprise teams](https://karolinahq.com/blog/slack-ai-rollout-readiness)
- [Evidence packs make AI automation buyable](https://karolinahq.com/blog/evidence-packs-for-ai-automation)

## Legal & status

- [Privacy](https://karolinahq.com/privacy)
- [Terms](https://karolinahq.com/terms)
- [Status](https://karolinahq.com/status)

## Optional

- App (product): https://app.karolinahq.com
- Docs: https://docs.karolinahq.com
- Full sitemap: https://karolinahq.com/sitemap.xml